A software agent is a program that carries out a multi-step task on its own, such as gathering information, applying rules and updating systems, within limits you define.
Simple automations follow fixed if-this-then-that steps. Agents can handle more variation, choose between steps and work through tasks that need several decisions.
Research and data gathering, lead qualification, report preparation, ticket triage and back-office processes with clear rules are common examples.
Only where you allow it. We build approval steps for sensitive actions and keep humans in control.
Every action is logged, and we set up alerts and summaries so you can review activity easily.
Yes. We connect agents to your CRM, email, spreadsheets, databases and other apps through APIs.